Job Description

Job Description

Job Description

Retail Operations Manager

Midwest Shooting Center
Full-time | $50,000–$60,000 per year (base + performance incentives)

About Us

Midwest Shooting Center is a premier indoor shooting range and retail destination offering a professional, safe, and welcoming experience for every guest. With multiple locations and a rapidly expanding footprint, we pride ourselves on excellence in customer service, retail operations, and range safety.

Position Overview

As a Retail Operations Manager , you’ll lead the day-to-day operations of both the retail store and range floor. This position is responsible for driving revenue growth, maintaining compliance and safety, and ensuring that every guest receives a professional and engaging experience. You’ll oversee inventory, pricing, staff training, and performance accountability—building a high-functioning retail team that consistently meets and exceeds company standards.

What You’ll Do

• Lead all retail and range operations to maximize revenue, profitability, and customer satisfaction.
• Oversee the full retail lifecycle —from inventory intake and pricing to replenishment and accuracy.
• Maintain strong compliance with ATF, OSHA, and internal safety standards through regular audits and inspections.
• Train, coach, and hold retail associates accountable for service standards, product knowledge, and range safety.
• Manage firearm transaction accuracy , including FFL transfers and 4473 form completion.
• Monitor retail pricing, margin performance, and replenishment timing.
• Partner with Guest Services to identify and communicate membership and training opportunities .
• Act as Manager on Duty (MOD) as needed, supporting the overall operation and guest experience.

What Success Looks Like

• Retail and range revenue and profitability grow consistently.
• Inventory is accurate, compliant, and well-managed.
• Retail team members are trained, knowledgeable, and performance-driven.
• The range is safe, organized, and welcoming to guests.
• Errors in 4473 forms and compliance documentation are minimized.
• Retail and range operations directly support membership and training growth.

Who You Are

• Experienced in retail operations and inventory management.
• Knowledgeable in compliance and safety standards related to firearms and range environments.
• A proactive leader who motivates and develops others.
• Organized and detail-oriented with a focus on accuracy and accountability.
• Comfortable managing staff performance and enforcing policies consistently.
• Passionate about creating great customer experiences while driving results.

Compensation & Benefits

• Annual salary range: $50,000–$60,000 , depending on experience and performance.
• Health, dental, and vision insurance.
• Employee discounts on retail, training, and range services.
• Career advancement opportunities within a growing organization.
• Performance-based incentives and recognition.

Join the Midwest Shooting Center Team

If you’re a driven, hands-on leader with a passion for retail excellence, operational precision, and customer satisfaction, we want to hear from you. Apply today to become a Retail Operations Manager at Midwest Shooting Center.

Compensation details: 50000-60000

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