Lodging Guest Services Supervisor Positions - Winter 2025 - 26 Job at Deer Valley Resort, Salt Lake City, UT

eSt3VUVtdjFsVEk4a1ZzUnEwZndSNXpKdnc9PQ==
  • Deer Valley Resort
  • Salt Lake City, UT

Job Description

Job Description

Please note, this position is located at Deer Valley Resort in Park City, UT.

\n

Seasonal (Seasonal)

Classic, consistent quality from a winning team!

Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley).
  • Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts
  • Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only)
  • Subsidized meals at Employee Dining Rooms offered for staff while on shift
  • Subsidized housing options available for seasonal full-time staff
  • Discounts for staff members at restaurants, shops, and service providers in Park City
  • Healthcare options are available for staff members
  • 401k plan with company match

PURPOSE OF POSITION: A Guest Services Supervisor's main objective is to support the front office manager and ensure guest, owner, and employee satisfaction at the front desk.

RESPONSIBILITIES:

  • Check guests in and out and settle guest balances upon departure

  • Give guests directions, information, and instructions

  • Make reservations for restaurants, transportation, childcare, and other activities on guests' behalf

  • Help the front office manager recruit, manage, train, motivate, and evaluate the front desk staff

  • Handle and complete cash, credit card, and lift ticket sales transactions daily

  • Balance and close out lift ticket sales at the end of the day

  • Proactively solve guest, owner, and employee problems with urgency, respect, and empathy

  • Assist with bellstaff and concierge duties, such as fulfilling special guest requests, coordinating transportation for pick-ups and drop-off, and assisting guests with luggage

  • Work with the front office manager to develop processes and procedures to ensure smooth operation and flow at the front desk

  • Assist guest services manager with creating staff schedules, training, and completing timecards

  • Check for guest requests and services three days prior to arrival and ensure these requests are met

  • Ensure both breakfast and après ski are set up and torn down at appropriate times

  • Other duties as assigned

QUALIFICATIONS:

  • Staff leadership, coaching, and mentoring experience preferred

  • Must have a valid driver's license and clean driving record

  • Excellent understanding of computers, systems, and guest service tools

  • Must be able to work varied shifts, including overnight shifts

DATES OF EMPLOYMENT:

  • ASAP - 4/19/2026

PAY RATE:

  • $22 per hour

Deer Valley Resort is an Equal Opportunity Employer.

Job Tags

Hourly pay, Full time, Seasonal work, Local area, Immediate start, Shift work, Night shift,

Similar Jobs

St. Elizabeth Healthcare

Power Plant Operator Job at St. Elizabeth Healthcare

 ...of this position is to support the patient care environment by operating and maintaining the central heating and air-conditioning...  ...exchangers, centrifugal chillers, and related equipment in the Power Plant. Keep all systems free of scale, corrosion, and sludge by monitoring... 

ExecutivePlacements.com

Remote Freelance Copywriter Job at ExecutivePlacements.com

 ...Earn up to $15/hour + performance bonuses. Work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about... 

Advantage Staffing Services

Travel Sterile Processing Technician Job at Advantage Staffing Services

 ...Job Description Advantage Staffing Services is seeking a travel Sterile Processing Technician for a travel job in Rockford, Illinois. Job Description & Requirements ~ Specialty: Sterile Processing Technician ~ Discipline: Allied Health Professional ~ Start... 

Parkhurst Dining

Dishwasher Job at Parkhurst Dining

 ...Dining is part of Eatn Park Hospitality Group, a regional portfolio of foodservice concepts serving 50 million guests annually in its restaurants, on college and corporate campuses and in every state through our online store. JOB SUMMARY Responsible for thoroughly... 

McDonald's

General Manager (Silver Spring) Job at McDonald's

 ...Join to apply for the General Manager role at McDonald's 2 days ago Be among the first 25 applicants Join to apply for the General Manager role at McDonald's Flexible scheduling with a side of always feeling valued. A job at McDonalds offers a job combo that...