Job Description

At Merrimack Health, we are committed to pay transparency and equity. The base salary range is $19.65 (Min) — $29.78 hourly (Max), excluding fringe benefits and potential bonuses.

Your final base salary will be determined based on your education, experience, licensure, and internal equity considerations. Offers are typically made below the top of the range to support future salary growth.

As the Emergency Medical Dispatcher, you will receive 9-1-1 calls for medical emergencies, rapidly gather relevant information during the call screening process, provide pre-arrival instructions to the caller when applicable and dispatch an appropriate level of EMS responders. Additional duties include the scheduling and dispatching of ambulances for routine and emergent hospital ambulance transport. Candidates must be capable of working in a fast-paced environment, possess outstanding communication and organizational skills, have the ability to multitask, and are proficient in the utilization of computer-aided dispatch systems (CAD). Minimum Requirements:

• High School Diploma

• Emergency Medical Dispatch certified (Preferably Priority Dispatch)

• Previous experience in a 911 emergency call/dispatch center

• Basic Cardiac Life Support-Healthcare Provider Level

Ideal candidates will have:

• Experience in an active 9-1-1 call /dispatch center

• Completion of 40-hour Massachusetts Telecommunicator Course (mandatory where applicable)

• EMT certification

• NIMS 100, 700

• Hazmat Awareness

Lawrence General Hospital offers competitive compensation and benefits, which include:

• Competitive wages, including evening, night and weekend shift differentials

• Health and Dental insurance for employees working 24 hours or more a week

• Flexible Spending Account for dependent care and medical expenses

• 403 (b) Retirement savings account with employer contributions

• Full-time employees accumulate 264 hours per year of paid time off (PTO)

• Tuition reimbursement

• Direct deposit

• Department sponsored continuing education

All applicants that receive an offer of employment will have the following conducted:

• Criminal Offender Record Information search (CORI)

• Drug screen-tested as part of a pre-employment physical

• Successfully pass pre-employment physical exam

• Driving record review and meet acceptable standards per LGH insurance carrier

• Education verification

• References (if applicable)

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