Customer Service Trainer Job at Elevare Branding, Sandy Springs, GA

eStFVUhXUDJrVGsva0Y0VW9VYjBRWmpDdWc9PQ==
  • Elevare Branding
  • Sandy Springs, GA

Job Description



Elevare Branding is a forward-thinking creative firm dedicated to crafting meaningful brand experiences that drive impact, recognition, and lasting connections. Our team blends strategy, creativity, and innovation to elevate the presence of the clients we serve. We believe in cultivating talent, promoting growth from within, and empowering individuals to contribute ideas that shape the direction of our work. As we continue expanding our footprint, we are seeking driven and dynamic professionals to join our growing team.

Job Description



The Customer Service Trainer will play a key role in developing, delivering, and optimizing training programs that strengthen client teams’ service performance. This role focuses on leading training sessions, improving communication standards, and ensuring that customer-facing personnel adhere to company and client expectations. The ideal candidate is detail-oriented, confident in guiding groups, and capable of presenting information in a clear and engaging manner.

Responsibilities

  • Conduct onboarding and ongoing customer service training sessions for new and current team members.

  • Develop training materials, presentations, and guidelines to improve service quality.

  • Evaluate team performance and identify opportunities for improvement.

  • Implement training strategies that support consistency in communication, problem resolution, and customer experience.

  • Provide constructive feedback, coaching, and support to enhance individual and group development.

  • Maintain accurate records of attendance, progress, and performance outcomes.

  • Collaborate with management to ensure training aligns with company goals and client expectations.

Qualifications

  • Strong communication, presentation, and interpersonal skills.

  • Ability to lead, motivate, and coach individuals and teams.

  • Excellent organizational skills and attention to detail.

  • Professional presence and ability to facilitate both in-person and virtual sessions.

  • Problem-solving abilities and a commitment to delivering high-quality service.

Additional Information



 

  • Competitive salary of $51,000 – $54,000 per year.

  • Growth and advancement opportunities within the company.

  •  
  • Professional training and development programs.

  • Supportive and collaborative work environment.

  • Full-time position with stable, consistent scheduling.

Job Tags

Full time,

Similar Jobs

KinderCare Education

Teacher at North Cape Elementary School Job at KinderCare Education

 ...Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award , we offer a variety of early education and child care options... 

Seneca Corporation

Experimental UAV Test Pilot Prototype Flight & Tuning (Sausalito) Job at Seneca Corporation

A pioneering technology company in Sausalito, CA, is seeking an Experimental UAV Test Pilot. You will be hands-on in flying experimental UAVs, conducting tests, and collaborating closely with engineers. This role requires FAA certification and experience in tuning flight... 

The UPS Store #1220

Part-Time Center Associate Job at The UPS Store #1220

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier...  ...* Continuously practices good listening skills with customers, UPS Store team members, and leadership* Takes ownership of the... 

St Cloud School District 742

Chinese Immersion Teacher Job at St Cloud School District 742

 ...Elementary Chinese Immersion Teacher St. Cloud Area School District 742 the largest school district in Central Minnesota is seeking qualified teachers for our Chinese Immersion Program at the elementary level (Kindergarten to Grade 6) as follows. We are seeking qualified... 

MedPro Healthcare Allied Staffing

Travel MRI Technologist (Siemens MRI) Job at MedPro Healthcare Allied Staffing

Job Description MedPro Healthcare Allied Staffing is seeking a travel MRI Technologist for a travel job in Mayfield Heights, Ohio. Job Description & Requirements ~ Specialty: MRI Technologist ~ Discipline: Allied Health Professional ~ Start Date: 01/05/20...